We are committed to protecting your personal information and complying with global data protection regulations. This policy explains how we collect, use, and safeguard your data:
- Personal Information: We collect only the data necessary to process your order or create an account, including your full name, email address, shipping/billing address, and payment details (e.g., credit card number—never stored on our servers).
- Non-Personal Information: We may collect anonymous data such as browsing history, device type, IP address, and page views to improve our website, product recommendations, and user experience. This data cannot be linked to your personal identity.
Your personal information is used for:
- Processing and fulfilling your orders (e.g., shipping products, sending order updates).
- Communicating with you (e.g., order confirmations, refund notifications, customer support responses).
- Personalizing your shopping experience (e.g., suggesting sizes or styles based on past purchases).
- Sending marketing emails (only if you opt in—you can unsubscribe at any time via the “unsubscribe” link in emails).
We never sell, rent, or share your personal information with third parties for marketing purposes. We may share your data only with trusted partners who assist in fulfilling orders:
- Payment processors (e.g., Stripe) to securely process transactions (bound by confidentiality agreements).
- Shipping carriers (e.g., USPS, Canada Post) to deliver your order.
These partners are prohibited from using your data for any purpose other than providing their services to us.
We use industry-standard security measures to protect your data from unauthorized access, theft, or misuse:
- SSL encryption for all data transmitted through our website.
- PCI DSS compliance for payment processing (we never store full credit card details).
- Secure servers with restricted access.
You have the right to:
- Access, update, or correct your personal information by logging into your account or contacting support.
- Request the deletion of your personal information (subject to legal obligations, e.g., retaining order records for tax purposes).
- Opt out of marketing emails at any time (unsubscribing does not affect transactional emails like order confirmations).
For Canadian customers, you may request access to, correction of, or deletion of your personal data in compliance with Canadian data protection laws (e.g., PIPEDA).
